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30-day returns
Orders are processed within 1–3 business days.
Customized products require an additional 7–10 business days for production before shipping.
Delivery times are estimated in business days.
United States
Standard Shipping: 7–15 business days
Express Shipping: 5–10 business days
International (Canada, Germany, United Kingdom, South Korea, Japan)
Standard Shipping: 7–15 business days
Express Shipping: 5–10 business days
Shipping costs are subject to the information shown at checkout.
All products are shipped by air. Due to air shipping regulations, items are shipped without gas/fuel.
For more details, please visit our 👉 Shipping Policy.
Customized products are specially made for each customer and do not support 30-day returns or exchanges.
Please carefully confirm all photos, text, and customization details before placing your order.
If the product has quality issues or arrives damaged, please contact our customer support team within 48 hours after delivery. We will assist you as soon as possible.
Thank you for your understanding and support.
If you have any questions about orders, payment, delivery, returns, exchanges, or lighter troubleshooting issues such as no flame, no spark, or gas problems, please check our FAQs & REPAIR GUIDE for detailed answers and step-by-step solutions.
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