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Privacy Policy

1. Introduction

This Privacy Policy describes how batlua007 ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site (www.batlua007.com). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Collection of Personal Information

2.1 Information You Provide

We collect Personal Information you provide directly to us, such as when you create an account, place an order, or contact customer support. This information may include:

  • Identity and Contact Data: Name, email address, shipping address, billing address, and phone number.

  • Transaction Data: Details about products you purchase.

  • Payment Data: Payment card information (processed securely by third-party processors and not stored on our servers).

2.2 Information Collected Automatically

When you access the Site, we automatically collect certain information about your device and interaction with the Site ("Usage Data"). This may include:

  • Device Data: IP address, web browser type, operating system, and time zone.

  • Usage Data: Pages viewed, referral source, search terms used, and interactions with our site content.

  • Cookies: Small data files placed on your device to help us track your browsing behavior.

3. Use of Personal Information

3.1 Purpose of Use

We use the information we collect for various business purposes, including:

  • Fulfilling Orders: To process your transactions, manage payments, arrange for shipping, and provide invoices and order confirmations.

  • Communication: To communicate with you, respond to inquiries, and provide customer support.

  • Marketing and Promotion: To provide you with information or advertising relating to our collectible lighters, products, or services (in accordance with your preferences).

  • Security and Fraud Prevention: To screen our orders for potential risk or fraud.

  • Site Improvement: To optimize and improve the Site (e.g., by generating analytics about how our customers browse and interact with the Site).

4. Sharing of Personal Information

4.1 Disclosure to Third Parties

We share your Personal Information with third parties to help us run our business and fulfill the purposes described above. These third parties include:

  • Service Providers: We share information with service providers (e.g., Shopify, payment processors, shipping carriers) to perform services on our behalf.

  • Business Analytics: We use services like Google Analytics to understand how customers use the Site.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4.2 Marketing and Advertising

We do not sell your Personal Information to third parties for their direct marketing purposes. We may use your information to provide targeted advertisements or marketing communications that we believe may be of interest to you, which you can opt-out of as detailed in Section 7.

5. Your Rights (US Jurisdiction)

5.1 Access and Control

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5.2 Opt-Out of Marketing

You can opt out of receiving promotional emails from us by following the unsubscribe link provided in those emails.

6. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax and accounting purposes). When we no longer have a legitimate business need to process your Personal Information, we will securely delete or anonymize it.

7. Cookies and Tracking

7.1 Use of Cookies

We use cookies to enhance your experience on the Site, store your preferences, analyze trends, track user movement, and gather demographic information for aggregate use.

7.2 Managing Cookies

Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some parts of the Site may not function properly.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site.

9. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

  • Email: info@batlua007.com